Orders and refunds

Personal writing orders are currently unavailable. This page explains the refund process that must be available before orders open.

Before you pay

The base price is $29 for one personalized AI-assisted eulogy. Optional extras are rush delivery for $19, an audio version for $9, and a bilingual version for $19. There is no subscription. Only a verified external checkout will be used, and any applicable taxes will be displayed there.

The order page must state the actual delivery window before payment. The clock begins only when payment is confirmed and the required intake is complete. An unavailable service or extra cannot be purchased on this site.

Duplicate charges

If the same order is charged twice, the duplicate payment should be reported through the verified support channel shown on the order page and payment receipt. Include the payment references and enough information to identify the duplicate. Do not send card numbers or passwords.

After a duplicate is confirmed, the duplicate amount will be returned through the original payment channel. Processing time depends on the provider and your financial institution; no unverified arrival deadline is promised here.

Missing delivery

If a complete, paid order has not been delivered by the maximum time stated at checkout, use the verified support channel to request help or a refund for the undelivered service. The service should not be treated as delivered merely because a payment succeeded or a confirmation page appeared.

Keep the receipt and the delivery promise displayed for your order. If information required to write the eulogy is missing, the service must explain what is needed rather than silently treating the order as complete.

Extras that were not provided

An audio or bilingual extra must correspond to a real delivered item. If a paid extra was not provided, request a refund of that extra’s charge. If the separately promised faster delivery was missed, request a refund of the $19 rush charge. These requests do not depend on buying another service.

Personal preferences and factual corrections should be described clearly when requesting help. This site does not advertise an unlimited revision service or a blanket satisfaction guarantee. Any additional terms must be visible before payment and must not contradict the promises made for that order.

Where to request help

No verified support channel is currently open, and no personal writing payments are being accepted. The contact page will show an actual support destination before orders become available.